Frequently Asked Questions
Everything you need to know about your next adventure with Stanton Bikes.
How long does shipping take for a full bike build?
Custom builds typically take 14-21 business days to assemble, tune, and test before shipping. Once dispatched, delivery usually takes 3-5 business days depending on your location.
Do you offer international shipping?
Yes, we ship our frames and complete bikes worldwide. Shipping costs and import duties are calculated at checkout based on your specific country and region.
What is your return policy on components and frames?
We offer a 30-day return policy for unused items in their original packaging. Please note that custom-painted frames and bespoke builds may be subject to a restocking fee.
Does my Stanton frame come with a warranty?
Every Stanton frame comes with a limited lifetime warranty against manufacturing defects for the original owner, ensuring your investment is protected on the trails.
Can I choose a custom color for my frame?
Absolutely. We offer an Elite Refinish service where you can choose from a wide range of powder coats and custom finishes to make your bike truly unique.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm to help you spread the cost of your new ride.