Returns & Exchanges
At Stanton Bikes, we stand by the quality of our frames and components, offering a 30-day return window for items in original, unused condition. Whether it's a fit issue or a change of heart, we are committed to getting you back on the trails with the right gear.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Gear
Securely pack your items in their original packaging, ensuring all components, manuals, and protective padding are included to prevent transit damage.
Ship to Stanton HQ
Affix the provided return label or ship via a tracked courier service to our main workshop for inspection and processing.
Inspection and Refund
Once our mechanics verify the condition of the returned items, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing